Do you clean both Residential & Commercial?

Yes! We clean both residential and commercial.

What forms of payment do you take?

We request credit card payments for all services. This helps for a few different reasons. 1. Your cleaner don’t have to remember to grab payment 2. You don’t have to remember to leave payment 3. We don’t have to worry about payment getting lost or damaged 4. Sometimes we don’t know the end cost until after the clean.

When is payment due?

Payments are due at time of service. We also accept payment in advance & have many customers who pay monthly in advance.

Are You a Franchise?

No. We are proud to say we are not. We are locally, family owned & operated.

How Long Have You Been In Business?

We have been in business for over 15 years & counting! Since 2009

Are you Licensed & insured?

Yes! We are Licensed & insured through Derek Johnson at Nationwide Insurance in Adrian MI.

Do you guarantee your cleaning service?

Absolutely! If you are not happy for any reason, we will return within 24 hours to re-clean the area/areas you were not happy with.

What days & hours are you available?

Our office is open M-F from 8am-5:30pm & we schedule our residential clients between 8:30-5pm.

Commercial cleaning is done after hours beginning at 5pm.

What time will you arrive to clean my home?

We let you know which day of the week we will be there, or you can request a day that works best for you. We will do our best to make that happen. We have 3 arrival time slots available. 830am-9:30am or 11am-1pm or 1pm-3pm

*we don’t come later than 3pm to ensure your cleaner can be done by 5pm

*We ask for a 2 hour arrival window in the event were running a little behind.

*Be prepared for those time slots to change on occasion. For example, if we have a client that cancels their cleaning, we may need to bump your time slot up.

Do I Have To Be Home For You To Come Clean?

No. Most of our clients provide us with a key, key code or alarm.

How can I get an estimate?

We offer online estimates, phone estimates or in person estimates. The majority of the time, an online request or phone request is all that is needed. We gather all the necessary info to get you an accurate estimate. Click here to get your Free estimate!

Do you provide the cleaning supplies?

Yes! We provide everything needed to clean your home or office. If you’d like us to use a specific cleaner, we just ask that you provide that for us. Please no harsh chemicals. *Or if you’d like us to use your equipment, just let us know!

Do I need to do anything before my home or office is cleaned?

To make the cleaning process most efficient, we appreciate when clients tidy up before we arrive. Pick up your clothing, toys, papers ect. That way we can focus on the general cleaning & not picking up. *But we can tidy up for you as well, just let us know!

How long will it take to clean my home or office?

That depends on the size & condition of your home or office. When we give you an estimate, we should be able to give you an estimated time frame as well.

How often can you clean my home or office?

That is completely up to you! We offer daily, weekly, Bi-weekly or monthly cleaning services. We also offer one time cleans for general or deep cleaning.

Are Tips Ok?

ABSOLUTELY!!! Tips are not expected but our cleaners greatly appreciate them for a job well done!

What if I Need To Add Tasks To My Cleaning?

It’s easy! Just call our office the day before at 517-759-3247. We will give you a price & get it scheduled.

Do you pay for Referrals if I refer you?

Yes! We do! If you refer us to someone who uses our services, you will get $25 off after their 3rd cleaning. You can refer us as often as you’d like. There is no limit.

Should I Schedule a Yearly Deep Clean?

Yes! It is recommended to schedule a yearly deep clean. This helps us get those out of reach areas that we don’t normally get with a recurring weekly, biweekly or monthly cleaning routines.

Do you offer one-time cleanings??

Absolutely! We can clean your home or office one time regardless of the reason. We’re confident you’ll love our work so much, you’ll want to schedule again.

Do you offer move in or Move out services?

Absolutely! We clean your home or office before you move in or after you move out so you don’t have to. Check our more details here.

Do you handle Airbnb or VRBO cleanings?

Yes! We do! We specialize in these type of cleanings & get everything ready for your guests. We include all the general cleaning as well as the following… change all the bedding, put any dishes away, clean out the coffee pot, stock the kitchen with the essentials such as coffee, tea, sugar, k-cups, dish soap, paper towels, hand towels & more. We clean inside/out of the fridge, the microwave & oven. We also stock all bathroom supplies such as toilet paper, soap, towels ect. We can also arrange to take all towels & linens to our facility to wash, dry, fold & store until your next cleaning. We make sure your guests have a clean & comfortable stay to ensure your 5 star reviews! For more info, click here.

What is a general/maintenance Clean?

A general/maintenance cleaning is when your home, apartment or office is already being kept up on & on a regular basis. You do not need a deep clean. For more info, click here.

What is a deep clean?

A deep clean is an occupied home, apartment or office & when more than a general clean is needed. Things have more build up & require more cleaning. For more info, click here.

What is a Move in or Move out Clean?

This type of cleaning is of an empty home, apartment or office that needs a deep clean before you move in or out. For more info, click here.

What other services do you offer?

Carpets: We offer carpet cleaning for both residential & commercial.

Refrigerator or Oven: We can give your fridge or oven the clean it deserves upon request.

Windows: We wash interior & exterior windows, ONLY if they fold inside the home or can be reached outside from ground level. We do not wash any exterior windows that don’t fold in or can not be reached outside from ground level. We also do not take off grates (French style windows. Unless you take them off & put them back on for us) We also ask that you take all screens off, or we may not be able to wash that window.

Dishes: We can wash your dishes, put them in the dishwasher or put them away! Please let us know!

Laundry: We can throw a load in the washer & then in to the dryer at no extra cost. This is limited to the 1 load with no folding. However if you’d like more done, we offer a service where we take the clothing/Linen’s from your home & back to our facility to wash, dry & fold. This service is a min $30 fee for up to 3 loads. No large blankets or bulky items please. (Each load is aprox 8lbs) We then return your clothes/Linen’s at your next visit. *If you need your clothing/linen’s back sooner, just let us know & we can return them for an additional $15 + mileage.

Do You Charge Last Min Cancelation Fee’s or Lock Out Fee’s?

Unfortunately yes. We ask that you please cancel 24 hours in advance. Last min cancelations mean that your cleaner misses out on pay & lock out fees mean that we wasted time & gas driving out to your home. (Providing us with a key or key code & alarm can help reduce lock outs)

-What if I need to skip, cancel or reschedule my cleaning?

-Just call our office 24 hours in advance at 517-759-3247. We ask that you try to keep your already scheduled appointment because we have already saved your day/time slot, which means we can’t schedule someone else to take your spot. Also, your cleaner relies on this job to make a living. However, we understand things come up sometimes, we just ask that you let us know 24 hours in advance.